+91 8700440334
connect@livwize.com

FAQ

Smart Home | Smart Life

Yes it is. Livwize is compatible with amazon alexa and google voice assistants.
Your amazon devices and region settings should be set to India for you to be able to see the Livwize skill in your skills page.

Installation is required for smart home modules like 2-way, 4-way and 8-way boxes.
The Smart Plugs, Smart Light Controllers and Smart Power Strips can be installed by following instructions on the app or manual provided in the packing. Livwize offers installation in select cities as of now.

Yes, you require Wi-Fi at home. All Livwize devices uses wi-fi to communicate with your mobile/servers.

Depends on use cases and your home router limitations. Ideally, You can configure a maximum of 256 different LIVWIZE devices on a single router.

The app is absolutely free.

Currently iOS and Android platforms are supported.

Installation and configuration is absolutely free when you purchase any of livwize’s products.

Yes. This will be chargeable for installation required devices.

Unlimited for now. but in future might be limited and you have to pay a small fee when you add more. 😉

Return Policy: We follow a ‘no questions asked return policy’ (for a fully functional product) within 15 days of purchase. For all returns, you must pack your Livwize product in its original packaging and include all accessories and documentation. We reserve the right to charge for any damage to the products, and missing part fees (if applicable). You will be responsible for all return shipping charges (if applicable) and shall assume all risk of loss or damage to product while in transit to us. 

Warranty Policy: We provide a one year warranty for manufacturing defects from the date of purchase. We will provide a replacement in case of any defects. Replacement products may be new or refurbished at our discretion. This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks, stains, cracks and dents; (ii) damage caused by accident, abuse, misuse, water, flood, fire, or any other acts of nature or external causes; (iii) damage caused by service performed by anyone who is not an authorized service provider of Livwize.

You can buy Livwize products directly from the website or from an authorized dealer (in select cities). Or online anytime from Amazon or Flipkart.

Livwize is modular, which means you can start with even one device according to your use and convenience. You can continue buying devices and add to the Livwize app as and when you like.